What IT Insiders Expect in 2012

by Modis on November 7, 2011

Five hundred IT professionals responded to a survey about what they expect for the future of their industry. They answered questions about why they like their jobs, what they’re trying to accomplish in their IT roles, and how they feel about job security and the development of new types of positions. This infographic breaks down their responses and reveals their predictions for the 2012 work environment

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What IT Insiders Expect in 2012

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Job Satisfaction

4 Reasons IT Pros Like Their Jobs

● Good salary and benefits – 62%
● Good training opportunities – 61%
● Flexible schedule – 61%
● Easy going boss – 70%

9 out of 10 IT pros are happy in their jobs.

64% of those plan to stay in their position.

Just 25% would consider moving on if offered the right position.

Moving On: How to Find a New IT Position

○ Networking – 35%
○ Recommendations – 28%
○ Professional networks – 17%
○ Social networks – 8%

What Are IT Pros Working On?

The main priorities for IT include:

● Finding ways to save money
● Finding solutions for internal demands
● Improving communications throughout the company

The Future of IT

Part of our survey focused on what IT pros feel the future holds for the industry. Here’s what they think.

Advances in Technology

Cloud Computing
29% of IT professionals feel cloud computing is most likely to take off in the next 5 years.


21% feel that security will grow rapidly in the next half decade.

Mobile Solutions

18% think mobile is the way to go for the future.


Networking is what 10% chose as the wave of the future.

Dealing with the Recession


44% expect to receive a raise in 2012.
26% think pay freezes will occur.

If Another Recession Occurs

25% worry they would lose their job.
42% aren’t worried at all.


Companies to grow in 2012.

65% think there will be no expansion.

The overall result was that most IT professionals are content in their positions and have no desire to leave. While they do realize that the future may be difficult, they would rather stay on with the companies they are currently at, rather than look for a new position.

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{ 14 comments… read them below or add one }

nancy January 17, 2012 at 3:01 pm

While I think some of your comments about “what to expect in 2012” are corrects, I will differ with you on a major happening in this country. I have been in IT for 30 years. There will be huge advances in IT technology I am sure, however it the major companies in this country keep outsourcing all of the IT jobs to India and China, then there will not be any IT jobs for the American citizens. I implore you to research what I have said. I think you will find that the great IT jobs are all being outsourced at record speed. Big corporations think they can save by doing this. It has been my experience that they will work for less but it will take considerably more time to complete a project with more people to do the project. I have worked over the past 30 years for major corporations in this country and I have witnessed this happening first hand. If you can aid in stopping this vast outsourcing effort, please do.

Mohammad Hossain January 17, 2012 at 3:11 pm

IT will flourish with the cloud. At the same time security will come up with greater presence because of expansion in cloud computing.
IT will continue to grow in many aspects as a means of communication.

Surya Avantsa January 17, 2012 at 3:24 pm

Cloud Computing to provide regular IT services like email and file sharing is all one thing, while providing application development as a service is another. Intuit Quickbase is the leader in this area, making it easy to develop a web application, without any infrastructure other than a computer (with an internet connection.)

Chris January 17, 2012 at 3:52 pm

Nancy, I agree outsourcing is going to kill IT. It’s picking up speed, especially in big corporations. Heck, my friend was at a pharma, was outsourced. Got a job at another pharma and was outsourced again 6 months later. Amazing what it happening…


Terry January 17, 2012 at 4:14 pm

I would agree with some of these comments i.e., Cloud Computing and mobile devices. However, I disagree on the outsourcing. If anything, I am seeing the trend to move the systems and servers back to the United States. I see the call center agents still be abroad; however, they will be using cloud-based U.S. resources and IT technology. If you look around, and Nancy alluded to it, more and more IT pros are older. The trend I see is that most younger people are moving away from IT. That frees up the market for older/experienced IT pros. A great deal of current IT technology is legacy e.g., Mainframe, Vax, AS400, etc. Therefore, older IT pros are in higher demand than ever. Using these systems as heterogeneous data sources within a Cloud-based framework, will give “us” older IT pros a bit more life in our jobs. The key is to keep current and adapt.

Ray January 17, 2012 at 4:42 pm

Yes agree with the outsourcing comments and I’ll say that in addition I’ve seen where companies I’ve been with have after learning this lesson companies then end up bringing the outsourced labor here in country and end up paying them regular US worker wages so they don’t have to train someone here to bring the job back stateside. So what was the point in outsourcing this job to begin with? Also I would say to any company who’s sector is highly supported by with overseas tech support…. just look at the business increases right now for any company out there advertising North American based support.

Les January 17, 2012 at 5:16 pm

I have worked for numerous companies involved in outsourcing and importing labor from without the USA. Some of the outsource activities have succeeded, but most have fallen flat on their faces. Some of the offshore people are highly competent, but most were not, and required constant shadowing to insure they finished their work. Of course that can be said of American workers as well.

Your survey showed 4 reasons IT Professionals stick and one of them really caught my eye: Opportunities for training. Well, I have asked my current company to help with training and was shot down. I eventually paid for it out of pocket. I believe a good company will do whatever they can to educate their staff so they can keep their people on contract, and will be able to supply their clients with highly capable people in the latest technologies.

Apparently, this is not the case with a good number of contracting companies these days

Dean January 17, 2012 at 9:11 pm

I see the cloud solution and I agree that it fits many business models well. I also see security as an absolute. As new technology arrives opportunities also surface for those that wish to compromise the design. However I do see contracting as the preferred method for so many companies. It allows them to evaluate you and your skills and /or use them for a term needed to achieve some goal without having to add to their personell and if the shoe fits they have the option to buy. Making yourself indispensable while on contract is the key.

Kevin January 18, 2012 at 1:10 am

I worked for one of the countrys largest HMO’s. Having been there for over 11 years and longer than the other 2 tech’s in my department, I also closed as many tickets per day as the other 2 tech’s combined! So when they announced there was going to be staff reductions I didn’t worry. But instead of letting the newest person go they wanted to get the biggest bang for the buck and I got the pink slip! A short time after that the company outsourced its entire IT division to IBM! When I first started there, all the employees there had been there for many years and really cared about what they did and were darn good at it! When IBM took over, every employee was basically fired and had to apply for their jobs with IBM and take what ever IBM decided to pay them! Plus everyone that was getting 4 or more weeks of paid vacation for all the years of dedicated work were now back to year 1 employees! From what I heard, there were a lot of positions that were simply absorbed by existing IBM departments so those people had to look for work elsware. I recently talked to one of the survivors and he told me that the place is nothing like it use to be and mostly because nobody cared about anything anymore! They were just there to put in their 8 hours and collect a paycheck.

It really makes me wonder how many patients died during time when major systems went down and took a lot longer to bring up because of any one of a thousand reasons! And to bad it wasn’t one of the bean counters or their wife or children!

What kind of savings is worth even one life?

Very sad if you ask me!

Ron January 18, 2012 at 2:28 pm

I think the biggest problem is that ultimately accountants are the ones who make the major decisions on the future of employees: People who know nothing about technology or the major impact it plays on determining a company’s success.
They see how much potential money can be saved by outsourcing IT jobs with seemingly no thought given as to the quality and dependability of dedicated workers.

GeoW January 23, 2012 at 12:42 am

It warms my heart to read the many comments about OUTSOURCING. Corporate America is really shooting themselves in the foot by doing so. From IT, Medical Information, to Manufacturing …. the costs to Outsource is Bound to Increase INEVITABLY. In the meantime, foreign competitors get FREE TRAINING at the expense of American Workers that are lucky if there job offers training compensation. AND issues revolving around Data Security will increase exponentially… that is my prediction. I see Outsourcing as THE MAJOR downside to working in IT since I transferred into the field 11 years ago (I have been outsourced 3 times).

Olaff January 23, 2012 at 3:32 pm

I may be a bit optimistic, but the demand for QUALIFIED IT professionals are currently in very high demand. I stressed the word ‘qualified’, though because from my many years of experience, most outsourced labor are hardly qualified. The quality of the code is just horrendous and the communication skills are quite laughable. I sometimes try to avoid companies that use outsourced labor because I’m tired of repeating myself so many times because nobody understand English. Anyway, I been around for over 20 years and yes, I heard this outsourcing threat as long as 10 years ago…whoaa, oh no, I’m still in IT and making a ton of money. Jobs even more than before.

Some IT Guy February 19, 2012 at 4:57 pm

Nothing but speculation. This article is completely useless.

maxim April 19, 2012 at 2:23 am

The survey reveals the same results like some other surveys on the web.
I’ve downloaded the 2011 survey last year and was very well made. Not sure how many subjects completed that one but this year I’ve read somewhere on this blog that only 500 participated.
You can’t create a trend out of that and publish it as a trend, even for USA or Canada.
I haven’t downloaded the 2012 salary guide as the the download form is not working (505 error). Can you please what’s up with that?
p.s.: send me a copy as I’ve tried 8 time already and I keep getting the same error 🙂

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