Entry-Level IT Tips for Day One on a New Job

by Modis on October 31, 2011

Your first day at a new IT job can be nerve wracking, regardless if it’s your first IT job or your 100th IT job. But don’t be too nervous. The company hired you, which means they liked your skill set and character. Just show them what you portrayed about yourself in the interview and work hard to grow accustomed to the company. Here are some tips for managing your first day at an IT job.

Introduce Yourself


Even though you’ll be working with computers, introducing yourself is essential. First, you’ll want to meet the key people in the company who will be instructing you on what to do and will be offering you guidance when you need it. Knowing who to seek out when you have any questions or concerns will help you address problems more quickly.

In addition to this, it’s also good to introduce yourself to everyone at the company. If it’s a small office, it’ll be pretty easy to do, but if you’re at a larger company, just walk around and say a general hello to every department. The point of this is to make yourself a familiar face so when you’re called over to fix someone’s computer issue, he or she doesn’t think, “Uh, who are you?”

Get Acclimated

If this is your first job, you’ll have a lot to soak in and get the hang of. What will your daily routine be like? What kind of issues will you be fixing? These are all questions you could ask if you haven’t already; make sure you feel comfortable with the network, learn the ticketing system if they have one, and get an idea of what operating systems and software everyone will be using.

Even more important is that you learn all of the company passwords. Most of the time you won’t be able to memorize them all, as there might just be too many or they might change frequently. Your company will most likely allow you to use a computer application to store encrypted passwords for future use. Either way, make sure you always have every password at all times.

Speak to Past/Current Employees

There’s no better way to get an idea of what your job will be like than by talking to someone who just had your job or has a similar job. Ask him or her what a typical day is like and what issues come up the most. Ask if they have any advice for you or tips that can make your work more efficient. Knowing this kind of information in advance is the best way to prepare for your future assignments.

Even people who don’t work in IT can have very valuable insight about the company. Your coworkers will be your biggest allies at your new job, so get to know them. It’ll make working there feel more familiar and more fun. These people will also be able to tell you who else would be good to meet; individuals who’ve been with the company for a while know the ins and outs, so take advantage of it.

Identify Issues

Every first day is different depending on what company you work for. Sometimes the first day is just spent doing administrative work and making introductions, but other times you’ll jump right into the real work. If you have time to get started, do a basic survey of the equipment and network. You want to know what you’ll be dealing with in the future.

And just because it’s your first day doesn’t mean it’s the company’s first day with IT problems. There may be issues that already need to be resolved, and figuring this out as soon as possible is the best way to go — you’ll be able to prepare to solve the problem and get things moving in terms of providing solutions.

Ask Questions

This is a more general piece of advice, as it applies to almost every job. Asking questions has a variety of benefits. This tip was already mentioned in previous sections, but that was more about specific questions relating to the servers and network. Outside of the technical aspects of your job, you may have other questions, including some about company culture and HR-related information.

Don’t be afraid to ask. It’s better to figure everything out on your first day than to wait. Everyone will wonder why you never asked in the first place, and being inquisitive right at the beginning will make a good impression: everyone will recognize that you’re eager and ready to get started and actually interested in what goes on around the company.


Go into your first day of work confidently, and you’ll be bound to make a good impression. If you show interest in the job, get to know the way things work in the IT department, and meet everyone you can, you’ll be on your way to success.

Related Posts

Leave a Comment

Previous post:

Next post: