The Untarnishing of IT

August 6, 2009

Has informational technology (IT) become the leading source of improvement in business productivity in the US? Experts at Gartner Research say yes, but IT still has a hard time shaking the bad reputation of unjustified cost overruns. Companies think in terms of ROI, and that can be difficult to quantify in any tangible way when looking at the value of an IT project. It’s about time IT got an image makeover, from an unpredictable and costly expense to a solid business investment.

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